Give your customers instant, accurate answers 24/7. Trained on your content, locked to your brand, and smart enough to know when to say "call us."
No generic chatbot. A custom AI trained on your content, branded to your business.
Your AI only answers from your approved knowledge base. No hallucinations, no off-topic responses, no making things up. If it can't answer, it says so and directs customers to contact you.
Daily analysis of every question asked. Understand what your customers are really thinking — their intent, sentiment, concerns, and where they are in the buying journey.
See question volumes, fallback rates, trending topics, and knowledge gaps. Every unanswered question is a flag — fix those gaps and watch your conversions improve.
One script tag. Works on WordPress, Shopify, Squarespace, or any custom website. Branded to your colours, logo, and welcome message — customers don't know it's AI unless they ask.
Give us your website, PDFs, product catalogues, or FAQs. We extract, clean, and structure it into a private knowledge base. Your answers are relevant, accurate, and specific to your business.
Define exactly how your AI behaves — what it answers, what it refuses, what tone it uses, and what it says when it doesn't know. You're always in control of the conversation.
Most businesses guess what their customers want. With Zoik Chat, you know — because every conversation is analysed and interpreted overnight.
Understand not just what was asked, but WHY — what stage of the customer journey, what concern is driving the question.
Non-obvious patterns surfaced daily — which audience segments are asking, what's trending, what changed this week.
Concrete things to do — content to create, knowledge gaps to fill, website copy to fix, opportunities to act on.
No long development projects. We handle the technical work — you provide the content.
Give us your website, PDFs, product docs, or FAQs. We extract and structure everything into a private knowledge base.
We write your AI rules, brand the widget to match your site, and test it against real questions before going live.
One script tag on your website. From that moment your customers get instant answers — day or night, 365 days a year.
Most website chatbots are rule-based decision trees. Zoik Chat answers in natural language from your actual content — no decision tree to maintain, no "sorry I didn't understand that."
The AI only answers from the knowledge base you provide. It doesn't invent things from the internet. If it can't find the answer, it says so and directs the customer to contact you. You can review every answer in the dashboard.
That's fine — give us your website, brochures, and FAQs and we turn it into a structured knowledge base. You don't touch the technical side.
Your knowledge base is private to your account. The widget is locked to your domain — no other business can access your data or embed your chat. We don't share it with anyone.
Are they getting answers — or leaving your site?
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